Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Vietnam Airlines shopping experience:
1. Compare - without doubt the biggest advantage that the Vietnam Airlines offers shoppers today is the ability to compare thousands of Vietnam Airlines at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.
2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about
3. Testimonials - don't know anybody that has bought a Vietnam Airlines? Wrong! If the Vietnam Airlines is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.
4. Questions - Got a question about Vietnam Airlines then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....
5. Reputation - Never heard of the company selling Vietnam Airlines? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Vietnam Airlines and build up a picture of their reputation for sales, returns, customer service, delivery etc.
6. Returns - still worried that even after all of the above your Vietnam Airlines wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.
7. Feedback - happy with your Vietnam Airlines then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.
8. Security - check for the yellow padlock on the Vietnam Airlines site before you buy, and the s after http:/ /i.e. https:// = a secure site
9. Contact - got a question about Vietnam Airlines, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.
10. Payment - ready to pay for your Vietnam Airlines, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.
{{Infobox_Airline |airline =Vietnam Airlines Corporation
Hãng Hàng không Quốc gia Việt Nam|logo = Vietnam_Airlines_logo.gif|logo_size = 200px|fleet_size = 45 (+46 orders)|destinations = 18 domestic and 38 international|IATA = VN|ICAO = HVN|callsign = VIETNAM AIRLINES|parent = Vietnam Airlines Corporation|founded = 1956 (as Vietnam Civil Aviation)|headquarters =
Hanoi,
Vietnam)|hubs = [Tan Son Nhat International AirportNoi Bai International Airport|frequent_flyer = Golden Lotus Plus|lounge =|alliance = none|website = http://www.vietnamairlines.com|-->Vietnam Airlines () is the national flag carrier of [Vietnam, and was established as a state enterprise in April 1989.
Vietnam Airlines Corporation was subsequently formed in 1995, after bringing together several service companies. The company is overseen by a seven-seat management board, members of which are appointed by the Prime Minister. Vietnam Airlines used to be the major stakeholder in Vietnam's second carrier, Pacific Airlines, but its share has recently been transferred to the Ministry of Finance.
In the coming years, along with the strong development of Vietnam tourism, Vietnam Airlines hopes to expand its services further to the
United Kingdom and United States of America.
Destinations
Passenger fleet
The Vietnam Airlines passenger fleet consists of the following aircraft (at March 2007):{| class="toccolours" border="1" cellpadding="3" style="border-collapse:collapse"|+
Vietnam Airlines Fleet|- bgcolor=2d80b0!Type!Total!Passengers
(Business/Economy)!Routes!Notes|-|
Airbus A320|10
|162 (0/162)|Domestic and regional routes
Vietnam and China||-|Airbus A321-200|1|266 (24/242)|Regional and long-haul routes
China / Hong Kong / Japan / South Korea / Malaysia
Singapore / Thailand and Poland||-|[Airbus A330-300|0
(10 orders)|||For delivery in 2014|-|[ATR 72|6|65 (0/65)|Domestic routes||-|ATR 72-500|4
4
1
1|307 (25/282)
338 (32/306)
325 (35/290)
295 (12/283)|Domestic and long-haul routes
Ha Noi, Da Nang and
Frankfurt / Moscow / Paris
Melbourne / Sydney||-|[Boeing 787-8|2|79 (0/79)|Domestic routes||-!Total number of aircraft|45
(46 orders)|Updated: October 2007|}
in new livery in Vietnam Airlines livery-223 in Vietnam Airlines livery (scheduled to be delivered from 2009)
Vietnam Airlines has ordered 4 [Boeing 787 aircraft to be delivered from 2009 and 10 Airbus A321-200 for deliveries starting from 2006. The new aircraft will allow Vietnam Airlines to expand the network and replace some of its aircraft currently on lease in the fleet.Airliner World, March 2005). Vietnam Airlines will also lease an ex-Swiss Air Airbus A330 - 300 and 2 ex-Malaysia Airlines A330 - 200 within the year 2006
The average age of the Vietnam Airlines fleet is 6.3 years (as at January 2007)
On
1 October 2007 Vietnam Airlines signed an MOU for the order of 10 A350 XWB and an additional 20 A321s" Vietnam Airlines to acquire 10 A350 XWB and 20 additional A321 aircraft" Airbus Press Centre, 01/10/07.
Incidents and accidents
Vietnam Airlines experienced three fatal and several non-fatal incidents in the last 20 years. All fatal incidents have involved Russian-made aircraft, which have since all been phased out. Most of these incidents occurred on final approach or landing. All three fatal crashes occurred in heavy rain.
There have been five reported hijackings in Vietnam. Three of these occurred in the 1970s during the Vietnam War on flights of
Air Vietnam, the national flag airline managed by
South Vietnam. The two other hijackings occurred in 1977 and 1992.
Vietnam Airlines has announced a series of measures to step up security in airports and on board aircraft following the
September 11, 2001, attacks in the United States, including:
- New locking systems on all its aircraft to allow the cockpit to be insulated from the passenger cabin throughout flights.
- Additional security personnel at airports and more passenger checks.
- New X-ray machines and other screening equipment.
Training
According to the Director General of the Association of Asia Pacific Airlines, a trade association of Asian-based airlines, Vietnam’s aviation industry lacks experience in the realm of pilot and crew training. However, Vietnam Airlines is effecting continual improvements in this field. Vietnam Airlines undertook plans to train 400 pilots shortly after the start of the year 2000.
Transportation of dangerous goods, cabin crew training, CRM (crew resource management) and pilot training are all safety-enhancing programs taught to airline personnel. New Vietnamese pilots are assigned as Western-type aircraft co-pilots. All pilots – both national and foreign – receive biannual simulator training and periodic line checks by Western pilots. A Hanoi-based Airbus cabin mock-up is specifically used for smoke and evacuation training.
Most ATR captains and co-pilots are Vietnamese. Currently, Airbus captains and co-pilots are approximately one-third foreign and two-thirds Vietnamese citizens. All Fokker flight crews are Vietnamese, but instructors and check pilots are expatriates. Most Boeing flight crews are Vietnamese, and about 1/3 are foreign.
The Civil Aviation Authority of Vietnam signed a contract with Socfreavia of France to set up a pilot training school in the central province of Phu Yen in late 1998. To date, this has not been completed. Only 40 percent of Vietnam Airlines’ aircraft are captained by Vietnamese citizens, all of whom are required to attend training programs abroad. Many pilots have received training at the General Flying Services in Melbourne, Australia
Maintenance
Scheduled maintenance intervals are relatively conservative and follow the manufacturers' recommendations. Major engine and propeller maintenance is contracted to qualified overseas maintenance facilities, although a shift to performing more maintenance in-house is currently (as of ?) taking place. There have been no serious maintenance discrepancies with Vietnam Airlines in its history (source ?).
As of 1 July
1998, Vietnam Airlines began conducting its own aircraft repair and maintenance. Vietnamese technicians have since conducted repairs and maintenance of Airbus A320, ATR72 and Fokker aircraft, and began maintenance checks on Boeing aircraft in 1999. The transfer of maintenance and repair work from Airbus to Vietnam Airlines is projected to save the airline US$20 million a year. In August 1998, 15 technicians from the flag carrier took a course on aircraft maintenance and repair at the Boeing Center in Seattle. Vietnam Airlines sent all 45 technicians in mechanical engineering and wireless transmission to Boeing for the course, which ended in 1999. Trainees were issued certificates, which are recognized by Vietnam’s Civil Aviation Authority. In addition, in June 1998, Boeing signed a Memorandum of Understanding with Vietnam Airlines stating that it would, at its own cost, assist Vietnam Airlines in a maintenance and engineering support program to upgrade the aircraft maintenance center at Tan Son Nhat Airport, so that it can become a full capability maintenance center for Boeing 767 aircraft.
In conjunction with other investors, in April 1998, Vietnam Airlines stated it would invest US$1 million to develop an aircraft tire and brake maintenance workshop at the Ho Chi Minh City-based Aircraft Enterprise A75, with the assistance of Japan Airlines. Upon completion, the hangar facility will have a US$16 million tire/wheel/brake overhaul facility and a US$12 million avionics test and repair facility.
Region Air of Singapore and Park Aviation of Ireland provide technical and maintenance assistance to Vietnam Airlines.
There are no production facilities in Vietnam for aircraft and aircraft parts. Boeing has managed to obtain 35 percent of the distribution market in Vietnam, and General Electric, in turn, supplies jet engines for the Boeing aircraft.
In addition to its self-maintenance facilities, Vietnam Airlines also has maintenance contracts with Air France, AMECO of China, China Airlines, Evergreen Aviation Technologies, GAMECO, Hong Kong Aircraft Engineering Co, Lufthansa AERO, MTU Maintenance Hanover, Royal Brunei Airlines, Safe Air of New Zealand, and TAT Industries of France.
Financial standing
Vietnam Airlines is owned by the government of Vietnam. The carrier has two wholly owned subsidiaries (
Vietnam Aviation Service Company (VASCO) and Vietnam Airlines Express). It used to hold 60% stake in
Pacific Airlines.
Vietnam Airlines enjoyed good growth and an average 37% increase in passengers flown per year until 1997, when the
Southeast Asian economic crisis and other contributing factors led to a loss in profits for the airline. Nevertheless, the airline remained profitable through the crisis. In 1996 and 1997, the airline posted profits exceeding US$100 million each year. In 1998, the airline saw its profit shrink to approximately US$7 million. Profits increased to US$59 million in 1999. Following the September 2001 attacks on the United States, at a time when many airlines were struggling, Vietnam Airlines saw a jump in passenger revenues. The airline carried more than 4 million passengers in 2002, which is an 18 percent rise over the previous year. Its cargo traffic also rose 20 percent in the same period, resulting in a 2002 profit of US$35.77 million. Despite the Severe Acute Respiratory Syndrome outbreak, the airline posted a US$26.2 million profit for 2003. In 2005, it carried 6.8 million passengers and earned revenue of nearly US$1.37 billion (first 11 months).
Vietnam Airlines is enjoying its current financial situation and is planning to increase its fleet size and destinations in the coming years.
Vietnam Airlines holds 40 percent of the market share of international tourists flying to and from Vietnam. This is significant because Vietnam Airlines receives two-thirds of its profits from international passengers.
References
External links
- Vietnam Airlines
- Vietnam Airlines Fleet Age
- Vietnam Airlines Jet Fleet Detail
- Vietnam Airlines maintains quality and safety
- Vietnam Airlines Vietnam Domestic flight guide
- Vietnam Airlines Information on international flights from Vietnam
{{Infobox_Airline |airline =Vietnam Airlines Corporation
Hãng Hàng không Quốc gia Việt Nam|logo = Vietnam_Airlines_logo.gif|logo_size = 200px|fleet_size = 45 (+46 orders)|destinations = 18 domestic and 38 international|IATA = VN|ICAO = HVN|callsign = VIETNAM AIRLINES|parent = Vietnam Airlines Corporation|founded = 1956 (as Vietnam Civil Aviation)|headquarters =Hanoi, Vietnam)|hubs = [Tan Son Nhat International Airport
Noi Bai International Airport|frequent_flyer = Golden Lotus Plus|lounge =|alliance = none|website = http://www.vietnamairlines.com|-->
Vietnam Airlines () is the national flag carrier of [Vietnam, and was established as a state enterprise in April 1989.
Vietnam Airlines Corporation was subsequently formed in 1995, after bringing together several service companies. The company is overseen by a seven-seat management board, members of which are appointed by the Prime Minister. Vietnam Airlines used to be the major stakeholder in Vietnam's second carrier,
Pacific Airlines, but its share has recently been transferred to the Ministry of Finance.
In the coming years, along with the strong development of Vietnam tourism, Vietnam Airlines hopes to expand its services further to the United Kingdom and United States of America.
Destinations
Passenger fleet
The Vietnam Airlines passenger fleet consists of the following aircraft (at March 2007):{| class="toccolours" border="1" cellpadding="3" style="border-collapse:collapse"|+
Vietnam Airlines Fleet|- bgcolor=2d80b0!Type!Total!Passengers
(Business/Economy)!Routes!Notes|-|
Airbus A320|10
|162 (0/162)|Domestic and regional routes
Vietnam and China||-|
Airbus A321-200|1|266 (24/242)|Regional and long-haul routes
China / Hong Kong / Japan / South Korea / Malaysia
Singapore / Thailand and Poland||-|[Airbus A330-300|0
(10 orders)|||For delivery in 2014|-|[ATR 72|6|65 (0/65)|Domestic routes||-|
ATR 72-500|4
4
1
1|307 (25/282)
338 (32/306)
325 (35/290)
295 (12/283)|Domestic and long-haul routes
Ha Noi, Da Nang and
Frankfurt / Moscow / Paris
Melbourne / Sydney||-|[Boeing 787-8|2|79 (0/79)|Domestic routes||-!Total number of aircraft|45
(46 orders)|Updated: October 2007|}
in new livery in Vietnam Airlines livery-223 in Vietnam Airlines livery (scheduled to be delivered from 2009)
Vietnam Airlines has ordered 4 [Boeing 787 aircraft to be delivered from 2009 and 10 Airbus A321-200 for deliveries starting from 2006. The new aircraft will allow Vietnam Airlines to expand the network and replace some of its aircraft currently on lease in the fleet.
Airliner World, March 2005). Vietnam Airlines will also lease an ex-Swiss Air Airbus A330 - 300 and 2 ex-Malaysia Airlines A330 - 200 within the year 2006
The average age of the Vietnam Airlines fleet is 6.3 years (as at January 2007)
On 1 October
2007 Vietnam Airlines signed an MOU for the order of 10 A350 XWB and an additional 20 A321s" Vietnam Airlines to acquire 10 A350 XWB and 20 additional A321 aircraft" Airbus Press Centre, 01/10/07.
Incidents and accidents
Vietnam Airlines experienced three fatal and several non-fatal incidents in the last 20 years. All fatal incidents have involved Russian-made aircraft, which have since all been phased out. Most of these incidents occurred on final approach or landing. All three fatal crashes occurred in heavy rain.
There have been five reported hijackings in Vietnam. Three of these occurred in the 1970s during the Vietnam War on flights of Air Vietnam, the national flag airline managed by South Vietnam. The two other hijackings occurred in 1977 and 1992.
Vietnam Airlines has announced a series of measures to step up security in airports and on board aircraft following the
September 11, 2001, attacks in the United States, including:
- New locking systems on all its aircraft to allow the cockpit to be insulated from the passenger cabin throughout flights.
- Additional security personnel at airports and more passenger checks.
- New X-ray machines and other screening equipment.
Training
According to the Director General of the Association of Asia Pacific Airlines, a trade association of Asian-based airlines, Vietnam’s aviation industry lacks experience in the realm of pilot and crew training. However, Vietnam Airlines is effecting continual improvements in this field. Vietnam Airlines undertook plans to train 400 pilots shortly after the start of the year 2000.
Transportation of dangerous goods, cabin crew training, CRM (crew resource management) and pilot training are all safety-enhancing programs taught to airline personnel. New Vietnamese pilots are assigned as Western-type aircraft co-pilots. All pilots – both national and foreign – receive biannual simulator training and periodic line checks by Western pilots. A Hanoi-based Airbus cabin mock-up is specifically used for smoke and evacuation training.
Most ATR captains and co-pilots are Vietnamese. Currently, Airbus captains and co-pilots are approximately one-third foreign and two-thirds Vietnamese citizens. All Fokker flight crews are Vietnamese, but instructors and check pilots are expatriates. Most Boeing flight crews are Vietnamese, and about 1/3 are foreign.
The Civil Aviation Authority of Vietnam signed a contract with Socfreavia of France to set up a pilot training school in the central province of Phu Yen in late 1998. To date, this has not been completed. Only 40 percent of Vietnam Airlines’ aircraft are captained by Vietnamese citizens, all of whom are required to attend training programs abroad. Many pilots have received training at the General Flying Services in Melbourne, Australia
Maintenance
Scheduled maintenance intervals are relatively conservative and follow the manufacturers' recommendations. Major engine and propeller maintenance is contracted to qualified overseas maintenance facilities, although a shift to performing more maintenance in-house is currently (as of ?) taking place. There have been no serious maintenance discrepancies with Vietnam Airlines in its history (source ?).
As of
1 July 1998, Vietnam Airlines began conducting its own aircraft repair and maintenance. Vietnamese technicians have since conducted repairs and maintenance of Airbus A320, ATR72 and Fokker aircraft, and began maintenance checks on Boeing aircraft in 1999. The transfer of maintenance and repair work from Airbus to Vietnam Airlines is projected to save the airline US$20 million a year. In August 1998, 15 technicians from the flag carrier took a course on aircraft maintenance and repair at the Boeing Center in Seattle. Vietnam Airlines sent all 45 technicians in mechanical engineering and wireless transmission to Boeing for the course, which ended in 1999. Trainees were issued certificates, which are recognized by Vietnam’s Civil Aviation Authority. In addition, in June 1998, Boeing signed a Memorandum of Understanding with Vietnam Airlines stating that it would, at its own cost, assist Vietnam Airlines in a maintenance and engineering support program to upgrade the aircraft maintenance center at Tan Son Nhat Airport, so that it can become a full capability maintenance center for Boeing 767 aircraft.
In conjunction with other investors, in April 1998, Vietnam Airlines stated it would invest US$1 million to develop an aircraft tire and brake maintenance workshop at the Ho Chi Minh City-based Aircraft Enterprise A75, with the assistance of Japan Airlines. Upon completion, the hangar facility will have a US$16 million tire/wheel/brake overhaul facility and a US$12 million avionics test and repair facility.
Region Air of Singapore and Park Aviation of Ireland provide technical and maintenance assistance to Vietnam Airlines.
There are no production facilities in Vietnam for aircraft and aircraft parts. Boeing has managed to obtain 35 percent of the distribution market in Vietnam, and General Electric, in turn, supplies jet engines for the Boeing aircraft.
In addition to its self-maintenance facilities, Vietnam Airlines also has maintenance contracts with Air France, AMECO of China, China Airlines, Evergreen Aviation Technologies, GAMECO, Hong Kong Aircraft Engineering Co, Lufthansa AERO, MTU Maintenance Hanover, Royal Brunei Airlines, Safe Air of New Zealand, and TAT Industries of France.
Financial standing
Vietnam Airlines is owned by the government of Vietnam. The carrier has two wholly owned subsidiaries (Vietnam Aviation Service Company (VASCO) and Vietnam Airlines Express). It used to hold 60% stake in Pacific Airlines.
Vietnam Airlines enjoyed good growth and an average 37% increase in passengers flown per year until 1997, when the
Southeast Asian economic crisis and other contributing factors led to a loss in profits for the airline. Nevertheless, the airline remained profitable through the crisis. In 1996 and 1997, the airline posted profits exceeding US$100 million each year. In 1998, the airline saw its profit shrink to approximately US$7 million. Profits increased to US$59 million in 1999. Following the September 2001 attacks on the United States, at a time when many airlines were struggling, Vietnam Airlines saw a jump in passenger revenues. The airline carried more than 4 million passengers in 2002, which is an 18 percent rise over the previous year. Its cargo traffic also rose 20 percent in the same period, resulting in a 2002 profit of US$35.77 million. Despite the Severe Acute Respiratory Syndrome outbreak, the airline posted a US$26.2 million profit for 2003. In 2005, it carried 6.8 million passengers and earned revenue of nearly US$1.37 billion (first 11 months).
Vietnam Airlines is enjoying its current financial situation and is planning to increase its fleet size and destinations in the coming years.
Vietnam Airlines holds 40 percent of the market share of international tourists flying to and from Vietnam. This is significant because Vietnam Airlines receives two-thirds of its profits from international passengers.
References
External links
- Vietnam Airlines
- Vietnam Airlines Fleet Age
- Vietnam Airlines Jet Fleet Detail
- Vietnam Airlines maintains quality and safety
- Vietnam Airlines Vietnam Domestic flight guide
- Vietnam Airlines Information on international flights from Vietnam
Vietnam Airlines - Bringing Vietnamese Culture to the World
Vietnam Airlines Corporation, International Airlines, Golden Lotus Plus frequent flyer program
Vietnam Airlines - Bringing Vietnamese Culture to the World
The national air carrier with domestic and international routes. Information on schedules, routes, history, cargo and frequent flyer program.
Vietnam Airlines - Bringing Vietnamese Culture to the World
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Vietnam Airlines - Bringing Vietnamese Culture to the World
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Vietnam Airlines - Wikipedia, the free encyclopedia
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